You will find most answers on your credit insurance certificate which was issued to your when you bought your car. Please review our full Claim Instructions.

You must be off work for 15-30 days to file a claim. Check your certificate for your waiting period.

Please allow at least six weeks for your claim to be processed.

Medical records have to be ordered and this can take time. You are resposible for making your payments until you hear form the insurance company.

Do not depend upon your physician or employer to mail your claim for you, take them in person to avoid any potential delays.

Please mail your claim to the address on the claim form

If you are off  more than a month and do not recieve a continuation form from your insurance company, please call Dealers Resources at 1-800-424-0374 and we will get one to you.

If you need any further assistance, please call Dealers Resources and we will be happy to assist you.

Your certificate number is located in the upper right hand corner of the certificate.

Effective Date
Date you bought vehicle (See Certificate)

Term
How many months for which you financed your car.

Monthly Indemnity or Benefit
Payment Amount (Please specifiy how payment is paid. Weekly, Bi-Weekly, Etc...)

Creditor/Lending Institution
Compnay to which you make payments

Creditor Address
Use the same address used when sending payments

Account Number
Your account number with your lender

Policy Issued By/Master Policy Number
Dealership from which you purchsed your vehicle